SSPro Help Articles

Q: Why are keystrokes appearing as numbers or no keystrokes are logged on certain websites?

A: It may be that your antivirus / antispyware software has an "anti-keylogger" feature. For example, it has been reported that certain products such as the Comcast Constant Guard and Webroot programs have such features as do other anti-virus programs. If your anti-virus / anti-spyware program has such a feature you will want to turn it off so that SSPro can perform normal keystroke logging.