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The SSPro support team is committed to providing customers with the best technical support possible. If
you have not already done so, please see our FAQ and
Beginner’s Tutorial pages for answers to
commonly asked questions.
Many issues are resolved by keeping your computer up-to-date with the latest
Windows updates. Additionally, be sure to have the latest versions of the programs you want
recorded installed. This includes AOLtm,
AIMtm Instant Messenger, MSNtm Messenger,
Yahootm Messenger, ICQtm and Internet Explorer.
If you do not find the answer to your question on our FAQ page you can send an email to support@gpsoftdev.com. Please
be sure to include the following information with your email so that we may better assist you:
- Version of SSPro installed
- Operating System Version (98/ME/XP,2000,2003,2008,Vista,7)
- Browser type & version (AOL, IE, Firefox, Netscape)
- Chat program(s) used (if related to issue)
We will do our best to reply promptly. Most questions are answered within 24 hours.
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